Upon arrival at the hotel, the check-in experience was great. I was told that all charges would be the same. My reservation was with the Wyndham hotel however I received a call the day prior to my arrival saying that Wyndham had overbooked and we’d been moved to the Four Points. They sent me an email survey shortly after my stay - I explained the issue to them and have not heard anything back in the three weeks since I completed it.… The staff were friendly enough and the rooms were clean, but I don't think I will book this hotel again. Always had lots of hot water in previous trips to this same hotel. The only time I experienced this problem was under the Wyndham name. It was the same thing in the sink and the separate shower, as well as in the second bedroom sink. Problem was not fixed for the second night there even though maintenance was sent in. This was not the relaxing experience I had been looking forward to. I was able to hold my hand under the faucet for an extended period of time at 100% hot water setting. Even with the hot water tap on at 100%, I could only get water temperature to like warm at best.

I was very disappointed as there was not enough hot water to fill the tub. One of the rooms has a large jetted tub, one of the main reasons for this room selection. For all trips to this hotel, the two bedroom suite was booked. Actually booked this trip prior to the name change. Had stayed at this hotel several (7 or 8) times prior to Wyndham taking it over. Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Niagara County Community College.Hotels near Cheryl Fell's School of Business.Hotels near The Maple Syrup Store by White Meadows Farms.

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